Step 1 : Passengers disembark and follow the sign leading to the baggage hall.
Passengers can use FREE WiFi Service at the airport with selecting network SSID “@AirportTrueFreeWiFi”. Click here.
In addition, passengers can also get FREE Mobile SIM for tourist at the airport. Click here.
Step 2 : Retrieve your baggage in the baggage hall at the baggage carousel no.1-5. You can verify the baggage carousel number of your flight from the flight board.
flight board baggage carousel
In case you can’t find your baggage or the baggage carousel is empty, kindly contact your airline, e.g. Thai Airways, Bangkok Airways, etc. or at the baggage claim counter.
baggage tracking counter
Step 3 : Proceed to Arrivals hall on 2nd level (Exit A).
Domestic flight arrival exit
Appointment for a pickup can be made at the meeting point. (meeting point map)
For passengers who need to rent a car, the car rental services are provided at the airport on 2nd floor. Also, for more convenience, you can check availability with special rate of care hire and make online booking. Click here.
For passengers who looking for accommodations near the airport, you can find “Top 10 airport nearest hotels” click here or you can search and find more hotels with special rate click here.
Step 4 : Have a pleasant journey. Ground transport and airport map can be accessed here. Ground transport click here
public transport service
For more information, please contact Information Counter at Suvarnabhumi Airport with 24 hours availability, both inside and outside the terminal building or call 02-132-1888. Click here
“AOT Application” an Airport Mobile Application that keep you connected to all trips with Airports of Thailand. , No matter you have inbound or outbound flights in Suvarnabhumi Airport or in other 5 airports in Thailand , AOT Application will help you monitor and check the real-time flight status accuracy. Click here to download it now for FREE; both iOS and Android are available!